How do I request a service?

Our staff is on call to help you make the most of your time in South Haven.
We’re happy to take your service request via the telephone or internet. The more notice
you provide with your request, the more in-depth our research and therefore,
service, will be. To make the most of all that we have to offer, get in touch with us
1 to 2 weeks before your arrival – we’ll take the little things and big things
off of your “to do” list!

Requests for services must be made with a 24 hour notice. Coastal Concierge
does not guarantee any services with less than 24 hour notice, and rush fees
will be incurred.  We will do our best to meet all reasonable client needs.

What are the fees?

Go to our Basic Fees webpage for the details or call us for a quote!

How do I pay for the services?

Fees are payable thru House Accounts, Visa, Mastercard, cash, personal check
and money order.

Are you insured?

Yes. Coastal Concierge carries a general liability policy and we are insured
and bonded. Our Preferred Vendors carry their own insurance coverage.

Does Coastal Concierge service clients year-round?

Yes. We tailor our services to our Client’s needs. Autumn hayrides,
closing the cottage, raking the leaves, storing the toys. Having your home ready
for the holidays – heat on, fire laid, snacks in the cupboard, wine chilling.
Decorating – interior and exterior. Closing it up after you are gone. Holiday cards,
shopping, wrapping, exchanges and thank you notes.

As always, Coastal Concierge is available for you. When you can’t be around,
we’ll monitor your home on a weekly basis and update you with a quick phone
call or email. Need the mail brought in, plants watered, light timers moved around,
mechanicals checked while you’re away? No problem!

How do I sign up?

Call or email today – even if it’s just with questions for now. Get in the habit –
one call, one number – problems solved. Memories made.